Refund Policy

Please read the following Refund Policy carefully:

  • If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee and we issue a full refund.

  • If you cancel between 4 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. 50% of total price refunded and full deposit refunded

  • If you cancel within 3 day(s) of the scheduled departure, there is a 100 percent cancellation fee. No refund

  • Should you miss your excursion or do not check the correct pick up point and time and other clients are collected at that point, then there would not be a refund we recommend all clients check the pick up point and time before the day of the excursion.

  • Refunds will be offered should excursions be cancelled due to weather.

  • Refunds will be offered for sickness provided an official Spanish medical letter is provided.